FAQs
Can I make a request through a store manager?
No, all donation requests are to be made through submitting the local community fundraising donation request form in any of the following ways:
- Enroll online – click here
- Fax – 704.547.8153
- Mail – 8310 Technology Drive, Charlotte, NC 28262
Can I apply to receive a donation for more than $100?
Our commitment is to help as many local community events as possible, which means that we do not reserve any funding for larger programs, events, donations or sponsorships.
Can I apply for a donation for any local organization?
The organization must have a valid 501(c)(3) federally tax-exempt status with the U.S. Government.
Do you provide Rack Room Gives donation cards for national programs?
Your group must be local and benefit the community in which a Rack Room Shoes store is located.
How many times a year can I apply for a local community donation?
You may request one Rack Room Gives donation card per year, per organization.
Through our partnership with Shoes That Fit, Rack Room Shoes has provided more than 63,000 pairs of shoes to children in need.
Rack Room Shoes encourages and recognizes employee contributions and volunteer efforts in non-profit organizations.
We offer the opportunity for individuals to make requests for a $100 Rack Room Gives donation card to support local non-profit organizations.
Rack Room Shoes is proud to support a variety of school and scholarship programs, military and disaster relief programs.